Frequently Asked Questions
Everything you need to know about your Rennora Beauty experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After your order ships, a second email containing your tracking number will be sent so you can monitor its journey.
Are Rennora Beauty products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is in its original packaging.
Do you offer international shipping?
Yes, Rennora Beauty ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.